AI Growth Engine for Healthcare

Healthcare AIThat TransformsMember & Clinical Outcomes

Drive measurable impact across member experience, care coordination, claims processing, and operational efficiency. Powered by 29 years of proven healthcare transformation and enterprise AI expertise.

$0M+
Healthcare Value Delivered
0 Yrs
Healthcare Experience
0%
Operational Improvement
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Member Satisfaction Lift
Member Experience AICare CoordinationClaims AutomationPrior AuthorizationRisk AnalyticsProvider EngagementPatient OutcomesHealthcare InnovationOperational EfficiencyCompliance & GovernanceMember Experience AICare CoordinationClaims AutomationPrior AuthorizationRisk AnalyticsProvider EngagementPatient OutcomesHealthcare InnovationOperational EfficiencyCompliance & Governance
About

Member-First.AI-Powered.Outcomes-Driven.

Harmony Thrive AI is the AI Growth Engine for Healthcare, led by Gigi Kurian — an AI Transformation Executive with 29 years of proven healthcare and enterprise innovation delivery.

Currently Sr. Manager of Information Technology at L.A. Care Health Plan, Gigi leads enterprise AI transformation, DevSecOps, and IT strategy for one of the largest Medicaid health plans. Through proven healthcare expertise, Harmony Thrive AI delivers $300M+ in healthcare value — transforming member experience, care coordination, claims automation, and clinical outcomes through intelligent AI.

Whether you're defining an AI roadmap, modernizing claims processing, or deploying AI across your health plan enterprise — Harmony Thrive AI brings strategic clarity, healthcare compliance expertise, and execution precision to move beyond pilots and embed AI as core capability.

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GK

Gigi Kurian

Healthcare AI Growth Engine

Sr. Manager, IT · L.A. Care Health Plan
Principal Consultant (Independent)
Simi Valley, California, USA

Executive MBA · PepperdineHarvard · Agentic AI StrategyCSM · ScrumAlliance

Member-First Focus

Every AI solution centered on improving member experience and outcomes.

Healthcare Compliance

HIPAA, privacy, and regulatory compliance built into every initiative.

Measurable Impact

Outcomes tied to financial return, clinical metrics, and member satisfaction.

Rapid Deployment

From strategy to production—faster implementation, faster value realization.

Services

Healthcare AICapabilities

Six core healthcare AI solutions built to drive member satisfaction, clinical outcomes, and operational efficiency across the health plan enterprise.

Member Experience AI

Personalized AI-driven member engagement across digital channels. Intelligent self-service, real-time support, proactive health recommendations, and seamless omnichannel communication that increases member satisfaction and reduces support costs.

PersonalizationOmnichannelSelf-Service AI

Care Coordination at Scale

AI-powered care coordination that connects members, providers, and clinical teams. Real-time insights, population health analytics, and automated workflow orchestration to improve clinical outcomes and reduce hospital readmissions.

Population HealthClinical InsightsWorkflow Automation

Claims & Prior Authorization AI

Transform claims processing and prior authorization with intelligent automation. Reduce denials, accelerate approval cycles, improve provider relationships, and free clinical teams from manual administrative burden.

Claims AutomationPrior AuthProvider Efficiency

Risk Analytics & Prediction

Predictive AI models for member risk stratification, cost forecasting, and intervention targeting. Identify high-need populations early, optimize resource allocation, and improve financial planning with data-driven precision.

Risk StratificationCost ForecastingPredictive Models

Provider Engagement & Analytics

Real-time provider performance analytics, quality dashboards, and collaborative AI tools. Enable data-driven partnerships, identify best practices, and align incentives across your provider network.

Provider AnalyticsQuality DashboardsNetwork Alignment

Healthcare AI Strategy & Governance

Enterprise AI roadmap development, compliance frameworks, and governance structures tailored to healthcare regulations (HIPAA, 42 CFR Part 2). Strategic advisory for boards and leadership driving healthcare AI transformation.

AI RoadmapsComplianceExecutive Advisory
Process

How WeDeliver AI

A disciplined five-phase engagement model that takes your health plan from AI strategy to measurable clinical and operational outcomes — without disruption to existing workflows.

01

Discover & Assess

Deep-dive into your health plan operations, data landscape, and AI readiness. Map current workflows and identify highest-value transformation opportunities.

02

Design & Architect

Build a precise AI solution architecture aligned to member experience, care coordination, and compliance goals. Define data pipelines, model selection, and governance guardrails.

03

Build & Integrate

Rapid development and seamless integration with existing EHR, claims, and member management systems. Rigorous HIPAA-compliant testing at every stage.

04

Deploy & Activate

Managed go-live with real-time monitoring, model performance dashboards, and change management support to ensure clinical and operational teams adopt AI confidently.

05

Measure & Scale

Continuous outcome measurement against member satisfaction, cost, and clinical KPIs. Iterative model improvement and expansion across the health plan enterprise.

Healthcare AI Experience
$300M+
in healthcare value delivered — cost savings, efficiency, and member outcomes
29 Years
of enterprise and healthcare transformation experience
30–70%
operational improvement across healthcare operations
10+ Years
dedicated healthcare innovation and AI leadership at scale

Healthcare Focus

Healthcare (Primary)

L.A. Care Health Plan — leading enterprise AI transformation, healthcare innovation, compliance, and DevSecOps

Medicaid & Public Health

Deep expertise in Medicaid operations, member management, care coordination, and healthcare IT compliance

Health IT Infrastructure

EHR integration, claims systems, prior authorization, member portals, and provider engagement platforms

AI & Automation

Healthcare-specific AI applications: member engagement, care coordination, claims automation, risk prediction

Regulated Environments

HIPAA, 42 CFR Part 2, state Medicaid regulations, compliance frameworks, and governance structures

Enterprise Scale

Managing IT for multi-million member health plans, large-scale migrations, and digital transformation

Education & Credentials

Executive MBA
Pepperdine Graziadio Business School
2007–2008 · Los Angeles, CA
B.E., Computer Science & Technology
Nagpur University
India
Agentic AI Strategy & Framework
Harvard Data Science Initiative
2024
Certified Scrum Master (CSM)
ScrumAlliance
2015

Languages

EnglishHindi

A Journey of 29 Years

1995–1997
Systems Engineer & Lead Engineer
ECIL · Hitachi Japan
India's first voter ID system; HLL migration tool adopted by Hitachi Japan
1997–2002
Account Program Manager
Megasys Software Services
Digital transformation for insurance firms entering the internet era
2002–2011
M&A Manager
Bank of America
Led IT integration for Balboa, Countrywide, and Bank of America M&As
2012–2015
IT Divestiture Manager
QBE North America
Led IT integration during insurance division divestiture to QBE
2015–2016
IT Manager
Toyota Financial Services
Alfa Financial migration — enterprise financial systems modernization
2016–Present
Sr. Manager, IT · Principal Consultant
L.A. Care Health Plan
Enterprise DevSecOps, AI transformation, change & release management
Healthcare AI

Transform Your Health Plan
with AI That Matters

Let's explore how Harmony Thrive AI can drive member experience, care coordination, and operational efficiency through healthcare AI.

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